Q: What are your shipping times?

US Shipping Time Estimates
16-24 business days after order was shipped

International Shipping Time Estimates
18-25 business days after order was shipped



Q: How can I track my shipping?

Once the item is shipped you will be emailed with your tracking code # and you can either click on it or you can visit https://t.17track.net/en and enter your tracking coder there.

Q: Do you ship internationally?

Yes. We do ship to Canada, Brazil, Australia, New Zealand, UK most other European countries.


 Q: When my order will be shipped?

We ship out orders within 3 business days after the order was placed.


Q: I ordered 2+ items, but only received one... where's my order?

We have a large assortment of products when you order multiple items at a time, they may be shipped separately so they get to you faster. You may receive one item before the next. Don't panic your order is on it's way to you.

Q: Where from do you ship?

It depends on product type. We work with suppliers in USA, Asia and Europe. If you would like to know where from your order is being shipped feel free to reach us support@onestopegg.com

Q: How do I return or exchange my product?

A: Please email us at support@onestopegg.com and let us know what the problem is!
We will work with you to correct the issue. Please remember, you will not be able to return us back a shirt or hoodie if you ordered the wrong size when it was shipped out to you.